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Emergency Services Commercial.
Qualified physicians and highly trained nurses are available
24 hours a day, 7 days a week at Glenn Medical Center's
Emergency Department to handle emergency illnesses and
injury. Physicians at our Level IV Emergency Department are
part of the Valley Emergency Physicians group and all nurses
are certified in Advance Cardiac Life Support (ACLS). Our
goal is to provide best practice emergency care with a
strong emphasis on compassion.
What to expect from your visit:
Registration: Registration obtains
the necessary information to begin your personal medical record.
Having your identification ready is a big help. Please know we do
not refuse emergency or stabilizing treatment based on your ability
to pay and the registration process will never interfere with the
delivery of your emergency care.
Triage is a process to help determine the severity
of your condition and to make sure that the emergency doctors see
patients in order of medical priority. The triage nurse will ask you
what medical purpose brings you to the Emergency Department; gather
a brief medical history from you; and perform a brief evaluation of
your condition. We have great concern for your well-being and
general state of comfort. Please let the nurse or admissions team
know if we can get something for you to make you more comfortable.
Treatment: Our goal is to have all patients seen by a medical
provider quickly. Your length of stay in the emergency department
varies depending upon the complexity of your ailment. The average
emergency room visit lasts three hours.
More time may also be needed
to process specialized tests if they are needed.
Diagnostic tests may include laboratory tests, X-Rays, scans,
imaging or other tests that will help your physician decide on the
best course of treatment. We offer advanced technology on-site with
24hr lab and radiology services to aid in a prompt diagnosis, so you
can get the treatment you need as quickly as possible. We will
do our best to keep you informed on timelines and possible delays in
obtaining diagnostic results.
Visitors: The treatment space
inside the emergency department is limited. Therefore, to better
meet the needs of all patients and to ensure their privacy is
maintained, relatives and friends are asked to remain in the
reception area at first. Parents can accompany children under the
age of 18. After the doctor has completed the initial evaluation,
one family member or friend may stay with the patient, but must
remain at the bedside while inside the treatment area.
Re-Evaluation: The emergency doctor
will re-evaluate you once all your test results are available. Based
on these results and your condition, you may be discharged from the
emergency department with a plan of care, admitted into the
hospital, or transferred to another facility for a higher level of
care. Your private doctor may be contacted to help in this decision.
If you are discharged from the emergency department you will be
given care instructions to follow at home. It is very important that
you understand and follow these instructions. Before you leave,
please make sure all of your questions have been answered.
We are here to serve you and make sure all of your concerns have
been addressed. Our staff is trained to provide the best medical and
nursing care. After you leave, if you have any comments or
suggestions please call the Emergency Department Manager at
For more information call 530.934.1800